BuzzWire

24 Instagram Auto-Reply Message Templates (Copy and Paste)

In short:

  • 24 copy-paste Instagram auto-reply messages, grouped by job: welcome DMs, answers to common questions, public comment replies, story replies, and after-hours or handoff replies.
  • Each template gives the trigger keyword, the message (with {Hey|Hi} variations) and the next step.
  • {{username}} fills in each person's Instagram username when your tool sends the message.
  • Instagram allows one private reply per comment, within 7 days, so a comment auto-reply delivers the link in that one message.
  • They work in any tool that supports keyword replies, including BuzzWire's free Instagram auto reply.

An Instagram auto-reply is a message sent automatically when someone DMs you a keyword, comments on a post or replies to your story. Good ones answer the question, give one link and ask one thing back. Below are 24 to start from. For writing your own, try the free Instagram DM generator; for first-message ideas, see Instagram welcome message examples.

Welcome messages for new DMs: 5 templates

The first reply someone gets when they message you. Say you got it, give the most useful link, and ask one question.

#1 · HELLO - General welcome

Trigger keyword

HELLO

The DM
{Hey|Hi} {{username}}! Thanks for the message, I read every DM. While you wait, here's where most people start → [link]
Next step

"Reply with what you need help with and I'll point you to it."

#2 · START - New here

Trigger keyword

START

The DM
{Welcome|Hi} {{username}} 👋 New here? This is the best place to start → [link]
Next step

"What brought you here? Reply in a word or two."

#3 · INFO - What do you offer?

Trigger keyword

INFO

The DM
{Hi|Hey} {{username}}! Everything I offer, with prices, is on one page → [link]
Next step

"Reply with what you're looking for and I'll recommend one."

#4 · MENU - Reply menu

Trigger keyword

MENU

The DM
{Hey|Hi} {{username}}! Reply with a number:
1 for prices
2 to book
3 for anything else
Next step

Set 1, 2 and 3 as their own keywords, each with its own reply.

#5 · COLLAB - Brand inquiry

Trigger keyword

COLLAB

The DM
{Thanks|Thank you} for reaching out, {{username}}! My media kit and rates are here → [link]
Next step

"Reply with your brand, budget and timeline and I'll get back to you."

Auto-replies to common questions: 6 templates

Most inbox time goes to the same five questions. Answer them with a keyword reply and a link to the page that holds the details, so a price change never leaves an old number in someone's DMs.

#6 · PRICE - Price question

Trigger keyword

PRICE

The DM
{Hi|Hey} {{username}}! Current prices and what's included are here → [link]
Next step

"Want me to recommend the right option? Reply with what you need."

#7 · HOURS - Opening hours

Trigger keyword

HOURS

The DM
{Hey|Hi} {{username}}! Our hours and location are here, kept up to date → [link]
Next step

"Planning a visit? Reply with the day and I'll confirm."

#8 · SHIP - Shipping

Trigger keyword

SHIP

The DM
{Hi|Hey} {{username}}! Shipping costs and delivery estimates by country → [link]
Next step

"Need it by a date? Reply with it and a person will check."

#9 · BOOK - Booking

Trigger keyword

BOOK

The DM
{Hey|Hi} {{username}}! Pick a time that suits you here → [link]
Next step

"None of the times work? Reply and we'll find one."

#10 · WHERE - Where to buy

Trigger keyword

WHERE

The DM
{Hi|Hey} {{username}}! Here's where to get it → [link]
Next step

"Reply with your city if you'd rather buy in person."

#11 · RETURN - Returns

Trigger keyword

RETURN

The DM
{Hey|Hi} {{username}}! The returns window and how it works → [link]
Next step

"Already past the window? Reply and a person will help."

Public comment replies: 4 templates

The short reply posted under a comment after the DM goes out. It tells the commenter to check their messages and shows everyone else how to get the same thing.

#12 · LINK - Sent

Trigger keyword

LINK

The public reply
{Sent|Done}! Check your DMs 💌
Next step

Keep it under one line, with no link: links in comments aren't tappable.

#13 · GUIDE - Guide on its way

Trigger keyword

GUIDE

The public reply
{On its way|Incoming} 📬 Check your messages (and message requests).
Next step

Mentioning message requests helps people who don't follow you yet.

#14 · PRICE - Price sent

Trigger keyword

PRICE

The public reply
{Sent you|Just DMed you} the details!
Next step

Never post the price publicly if it changes often. Link to it in the DM.

#15 · ANY - Thanks for commenting

Trigger keyword

ANY

The public reply
{Thank you|Thanks so much}! 🙌
Next step

Use for comments without your keyword, if your tool supports a general reply.

Story reply auto-replies: 4 templates

Story replies arrive in your DMs, so the automated answer lands in the same chat. Put the keyword on the Story itself.

#16 · LINK - Story link request

Trigger keyword

LINK

The DM
{You got it|Here you go}, {{username}}! The link from my story → [link]
Next step

"Tell me what you think once you've had a look!"

#17 · YES - Poll or question follow-up

Trigger keyword

YES

The DM
{Love it|Amazing}, {{username}}! Here's the thing I mentioned → [link]
Next step

"Want more like this? Reply MORE."

#18 · REMIND - Launch countdown

Trigger keyword

REMIND

The DM
{Done|Got it} {{username}}! Here's the launch page with the exact time → [link]
Next step

"Reply with your email if you want a reminder there too."

#19 · WIN - Giveaway entry

Trigger keyword

WIN

The DM
{You're in|Entry noted}, {{username}}! The rules and end date are here → [link]
Next step

Only use this if the giveaway follows Instagram's promotion rules and your local laws.

After-hours, opt-out and human handoff: 5 templates

These replies keep the automation honest: they say when a person will answer, and they stop when someone asks.

#20 · AWAY - After hours

Trigger keyword

AWAY

The DM
{Hi|Hey} {{username}}! I'm offline right now and reply within a day. Most answers are here → [link]
Next step

Paste into any tool's away or instant-reply setting.

#21 · HELP - Talk to a person

Trigger keyword

HELP

The DM
{Got it|Thanks}, {{username}}. A person will pick this up, usually within a day.
Next step

No link on purpose: this keeps the automation from guessing.

#22 · STOP - Opt out

Trigger keyword

STOP

The DM
No problem, {{username}}. You won't get any more automated messages from me.
Next step

Make sure your tool actually stops sending after STOP.

#23 · HOLIDAY - Holiday hours

Trigger keyword

HOLIDAY

The DM
{Hi|Hey} {{username}}! We're on a short break and back on [date]. Orders still ship; details here → [link]
Next step

Update the date before every break.

#24 · THANKS - After a purchase

Trigger keyword

THANKS

The DM
{Thank you|Thanks so much}, {{username}}! Here's how to get the most out of it → [link]
Next step

"Any questions, just reply here."

How to set up an Instagram auto-reply

  1. Connect a professional account. Use a Business or Creator account and an official-API tool. Never share your password.
  2. Pick the trigger. A keyword in DMs, a keyword in comments, or a story reply.
  3. Paste the message. Use a template above, add your link, and keep the {Hey|Hi} variations.
  4. Add misspellings. Add common misspellings as extra keywords so near-misses still get answered.
  5. Test it. Message or comment from a second account and check the reply arrives.

Rules for every Instagram auto-reply

  • Answer first. The link or answer goes in the first message.
  • One link per message, and no URL shorteners.
  • Link to the page that holds prices and dates, instead of writing them into the message.
  • Always offer a person (HELP) and always honor STOP.
  • Meta's limits on automated replies, including the 24-hour messaging window, are in the rules every automated reply follows and our Instagram DM limits reference.

What this costs

BuzzWire is free with unlimited automations and no contact caps on one Instagram account: keyword DMs, comment-to-DM and story replies, sent within Instagram's limits. Pro at $9.99/mo or $79/yr adds in-DM lead capture and Follow Gate. More templates by niche are in the template library and 36 Instagram DM templates.

FAQ

What is an Instagram auto-reply?

A message sent automatically when someone messages you a keyword, comments on your post or replies to your story. It answers automatically, at any hour, with the message you wrote.

What should an Instagram auto-reply say?

Thank the person, give them what they asked for (usually one link), and ask one short question so they can reply. Keep prices and dates on the linked page, not in the message.

Can I auto-reply to Instagram comments?

Yes. A comment-to-DM tool sends one private reply per comment, within 7 days of the comment, and can post a short public reply under it too. See comment-to-DM.

Does {{username}} work in every tool?

The token name differs between tools. In BuzzWire, {{username}} inserts the person's Instagram username. Check your tool's help docs for its version.

Are auto-replies allowed on Instagram?

Yes, through tools that use Meta's official API and follow its messaging rules. No tool can promise against account action, so stick to replies people asked for and honor STOP.

Set up your first auto-reply free

Pick a template, swap in your link, and go live in minutes.

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