24 Instagram Auto-Reply Message Templates (Copy and Paste)
In short:
- 24 copy-paste Instagram auto-reply messages, grouped by job: welcome DMs, answers to common questions, public comment replies, story replies, and after-hours or handoff replies.
- Each template gives the trigger keyword, the message (with {Hey|Hi} variations) and the next step.
- {{username}} fills in each person's Instagram username when your tool sends the message.
- Instagram allows one private reply per comment, within 7 days, so a comment auto-reply delivers the link in that one message.
- They work in any tool that supports keyword replies, including BuzzWire's free Instagram auto reply.
An Instagram auto-reply is a message sent automatically when someone DMs you a keyword, comments on a post or replies to your story. Good ones answer the question, give one link and ask one thing back. Below are 24 to start from. For writing your own, try the free Instagram DM generator; for first-message ideas, see Instagram welcome message examples.
Welcome messages for new DMs: 5 templates
The first reply someone gets when they message you. Say you got it, give the most useful link, and ask one question.
#1 · HELLO - General welcome
HELLO
{Hey|Hi} {{username}}! Thanks for the message, I read every DM. While you wait, here's where most people start → [link]"Reply with what you need help with and I'll point you to it."
#2 · START - New here
START
{Welcome|Hi} {{username}} 👋 New here? This is the best place to start → [link]"What brought you here? Reply in a word or two."
#3 · INFO - What do you offer?
INFO
{Hi|Hey} {{username}}! Everything I offer, with prices, is on one page → [link]"Reply with what you're looking for and I'll recommend one."
#4 · MENU - Reply menu
MENU
{Hey|Hi} {{username}}! Reply with a number:
1 for prices
2 to book
3 for anything elseSet 1, 2 and 3 as their own keywords, each with its own reply.
#5 · COLLAB - Brand inquiry
COLLAB
{Thanks|Thank you} for reaching out, {{username}}! My media kit and rates are here → [link]"Reply with your brand, budget and timeline and I'll get back to you."
Auto-replies to common questions: 6 templates
Most inbox time goes to the same five questions. Answer them with a keyword reply and a link to the page that holds the details, so a price change never leaves an old number in someone's DMs.
#6 · PRICE - Price question
PRICE
{Hi|Hey} {{username}}! Current prices and what's included are here → [link]"Want me to recommend the right option? Reply with what you need."
#7 · HOURS - Opening hours
HOURS
{Hey|Hi} {{username}}! Our hours and location are here, kept up to date → [link]"Planning a visit? Reply with the day and I'll confirm."
#8 · SHIP - Shipping
SHIP
{Hi|Hey} {{username}}! Shipping costs and delivery estimates by country → [link]"Need it by a date? Reply with it and a person will check."
#9 · BOOK - Booking
BOOK
{Hey|Hi} {{username}}! Pick a time that suits you here → [link]"None of the times work? Reply and we'll find one."
#10 · WHERE - Where to buy
WHERE
{Hi|Hey} {{username}}! Here's where to get it → [link]"Reply with your city if you'd rather buy in person."
#11 · RETURN - Returns
RETURN
{Hey|Hi} {{username}}! The returns window and how it works → [link]"Already past the window? Reply and a person will help."
Public comment replies: 4 templates
The short reply posted under a comment after the DM goes out. It tells the commenter to check their messages and shows everyone else how to get the same thing.
#12 · LINK - Sent
LINK
{Sent|Done}! Check your DMs 💌Keep it under one line, with no link: links in comments aren't tappable.
#13 · GUIDE - Guide on its way
GUIDE
{On its way|Incoming} 📬 Check your messages (and message requests).Mentioning message requests helps people who don't follow you yet.
#14 · PRICE - Price sent
PRICE
{Sent you|Just DMed you} the details!Never post the price publicly if it changes often. Link to it in the DM.
#15 · ANY - Thanks for commenting
ANY
{Thank you|Thanks so much}! 🙌Use for comments without your keyword, if your tool supports a general reply.
Story reply auto-replies: 4 templates
Story replies arrive in your DMs, so the automated answer lands in the same chat. Put the keyword on the Story itself.
#16 · LINK - Story link request
LINK
{You got it|Here you go}, {{username}}! The link from my story → [link]"Tell me what you think once you've had a look!"
#17 · YES - Poll or question follow-up
YES
{Love it|Amazing}, {{username}}! Here's the thing I mentioned → [link]"Want more like this? Reply MORE."
#18 · REMIND - Launch countdown
REMIND
{Done|Got it} {{username}}! Here's the launch page with the exact time → [link]"Reply with your email if you want a reminder there too."
#19 · WIN - Giveaway entry
WIN
{You're in|Entry noted}, {{username}}! The rules and end date are here → [link]Only use this if the giveaway follows Instagram's promotion rules and your local laws.
After-hours, opt-out and human handoff: 5 templates
These replies keep the automation honest: they say when a person will answer, and they stop when someone asks.
#20 · AWAY - After hours
AWAY
{Hi|Hey} {{username}}! I'm offline right now and reply within a day. Most answers are here → [link]Paste into any tool's away or instant-reply setting.
#21 · HELP - Talk to a person
HELP
{Got it|Thanks}, {{username}}. A person will pick this up, usually within a day.No link on purpose: this keeps the automation from guessing.
#22 · STOP - Opt out
STOP
No problem, {{username}}. You won't get any more automated messages from me.Make sure your tool actually stops sending after STOP.
#23 · HOLIDAY - Holiday hours
HOLIDAY
{Hi|Hey} {{username}}! We're on a short break and back on [date]. Orders still ship; details here → [link]Update the date before every break.
#24 · THANKS - After a purchase
THANKS
{Thank you|Thanks so much}, {{username}}! Here's how to get the most out of it → [link]"Any questions, just reply here."
How to set up an Instagram auto-reply
- Connect a professional account. Use a Business or Creator account and an official-API tool. Never share your password.
- Pick the trigger. A keyword in DMs, a keyword in comments, or a story reply.
- Paste the message. Use a template above, add your link, and keep the {Hey|Hi} variations.
- Add misspellings. Add common misspellings as extra keywords so near-misses still get answered.
- Test it. Message or comment from a second account and check the reply arrives.
Rules for every Instagram auto-reply
- Answer first. The link or answer goes in the first message.
- One link per message, and no URL shorteners.
- Link to the page that holds prices and dates, instead of writing them into the message.
- Always offer a person (HELP) and always honor STOP.
- Meta's limits on automated replies, including the 24-hour messaging window, are in the rules every automated reply follows and our Instagram DM limits reference.
What this costs
BuzzWire is free with unlimited automations and no contact caps on one Instagram account: keyword DMs, comment-to-DM and story replies, sent within Instagram's limits. Pro at $9.99/mo or $79/yr adds in-DM lead capture and Follow Gate. More templates by niche are in the template library and 36 Instagram DM templates.
FAQ
What is an Instagram auto-reply?
A message sent automatically when someone messages you a keyword, comments on your post or replies to your story. It answers automatically, at any hour, with the message you wrote.
What should an Instagram auto-reply say?
Thank the person, give them what they asked for (usually one link), and ask one short question so they can reply. Keep prices and dates on the linked page, not in the message.
Can I auto-reply to Instagram comments?
Yes. A comment-to-DM tool sends one private reply per comment, within 7 days of the comment, and can post a short public reply under it too. See comment-to-DM.
Does {{username}} work in every tool?
The token name differs between tools. In BuzzWire, {{username}} inserts the person's Instagram username. Check your tool's help docs for its version.
Are auto-replies allowed on Instagram?
Yes, through tools that use Meta's official API and follow its messaging rules. No tool can promise against account action, so stick to replies people asked for and honor STOP.
Set up your first auto-reply free
Pick a template, swap in your link, and go live in minutes.