27 Instagram DM Templates for Beauty Creators, Estheticians and Med Spas
Beauty is the niche where the comment section asks the same question forty times an hour. What shade is that? Is that the $12 one or the $40 one? Each is a person holding a credit card, and the useful answer is a link — the one answer you can’t type four hundred times before the post cools off. That’s the job comment-to-DM automation does.
What a comment-to-DM flow is, in two sentences. Someone comments your keyword on a post or Reel and your tool sends them one automatic DM containing what they asked for; their reply then opens a window where you can qualify them or capture an email. Instagram allows one automated reply per comment, gives you seven days to send it, and opens a 24-hour messaging window only when they answer — the three rules Instagram sets on comment replies every script below is written around.
Below are 27 ready-to-paste flows — trigger keyword → exact DM with spintax → capture or booking line. Everything runs on BuzzWire free and works in any tool with an Instagram auto DM from comment trigger. Beauty is also the second niche in this library where the message itself is regulated: a DM recommending a product you were paid to recommend is an endorsement, and a DM saying a cream treats something is a drug claim.
What decides the message before it goes out 400 times
Two quick checks decide what an automated beauty DM is allowed to say: was the product paid, gifted or commissioned, and is the comment actually a skin-condition question? The first decides whether a disclosure belongs in the DM; the second decides whether an automation should answer at all.

Skincare routines and product questions: 6 templates for skincare influencers

#1 · ROUTINE — Full routine
ROUTINE
{Hi|Hey} {{first_name}}! Full AM + PM routine, every product and the order → [link]. Affiliate links — I earn a commission.“Want the PDF? Email 👇”
#2 · GLOW — The glow post
GLOW
{Sending it now|Straight over} {{first_name}} — the four products in that video → [link]. Paid partnership with [brand].“Reply with your skin type and I'll say which to skip.”
#3 · SKIN — Skin-concern router
SKIN
{Hey|Hi} {{first_name}}, here's what I personally use → [link]. I can't diagnose or treat anything over DM — for something persistent, a dermatologist is the right call.“Reply for the ingredient list to take with you.”
#4 · SPF — Sunscreen roundup
SPF
{Got you|Here it is} {{first_name}} — 8 sunscreens, texture and finish compared → [link]. Some are gifted, marked in the doc.“Want the one-pager? Email 👇”
#5 · DUPE — Dupe list
DUPE
{Hi|Hey} {{first_name}}! Side-by-side breakdown → [link]. Ingredients compared, not just price.“Reply with a product you want duped.”
#6 · INGREDIENTS — Ingredient decoder
INGREDIENTS
{Straight over|Just sent} {{first_name}} — the INCI decoder → [link]. Page 2 is the only page most people need.“Email 👇 for the printable.”
Makeup, tutorials and shade matching: 6 templates for beauty influencers
#7 · SHADE — Shade finder
SHADE
{Hey|Hi} {{first_name}}! Shade chart with my match and the two either side → [link]. Gifted by [brand].“Reply with your current foundation for the closest match.”
#8 · LOOK — Look breakdown
LOOK
{Here it is|Sending now} {{first_name}} — every product, in the order I used them → [link]. Affiliate links included.“Want it timestamped? 👇”
#9 · BRUSH — Tools list
BRUSH
{Hi|Hey} {{first_name}}, brushes and sponges, with what each is actually for → [link]. Two are under $10.“Reply BUDGET for the cheap-only version.”
#10 · EVENT — Event look
EVENT
{Got you|On its way} {{first_name}} — the full list plus the setting order → [link].“What's the event? Reply and I'll adjust it.”
#11 · LIST — Full product list
LIST
{Just sent it|Straight over} {{first_name}} — everything in that Reel → [link]. Paid partnership with [brand]; the rest I bought.“Want new lists as I post them? Email 👇”
#12 · SWAP — Drugstore swap
SWAP
{Hi|Hey} {{first_name}}! Every high-end product I've swapped and what I kept → [link].“Reply with a product and I'll say if it's worth swapping.”
Bookings for salons, estheticians and nail techs: 6 templates

#13 · BOOK — Booking link
BOOK
{Hey|Hi} {{first_name}}! Live availability and deposit info → [link]. Results vary by skin and hair type.“Reply with two days that work and I'll hold a slot.”
#14 · PRICE — Service menu
PRICE
{Sending it now|Here you go} {{first_name}} — full menu with times and prices → [link]. Current as of this month.“Not sure which? Reply with what you want fixed.”
#15 · PREP — Prep instructions
PREP
{Hi|Hey} {{first_name}}, how to prep for your appointment → [link]. The retinol note matters more than people expect.“Booked already? Reply for your service's version.”
#16 · AFTER — Aftercare sheet
AFTER
{Got you|Straight over} {{first_name}} — aftercare, day by day → [link]. If something looks wrong, message the salon rather than the internet.“Want it emailed? 👇”
#17 · FILL — Rebook nudge
FILL
{Hey|Hi} {{first_name}}! Rebooking link → [link]. Two to three weeks out is when the calendar is still open.“Reply with your usual day and I'll find the next one.”
#18 · CONSULT — Consultation form
CONSULT
{Here it is|Just sent} {{first_name}} — the consult form → [link]. Fill it in before you arrive and we use the whole appointment on the treatment.“Questions first? Reply and a person will answer.”
Affiliate links, launches and restocks: 6 templates
#19 · CODE — Discount code
CODE
{Hi|Hey} {{first_name}}! Code and the link → [link]. I earn a commission when you use it.“Want codes as they drop? Email 👇”
#20 · DROP — Launch waitlist
DROP
{Straight over|Got you} {{first_name}} — waitlist → [link]. Launch day and pricing are on the page.“Reply with your shade or size and I'll flag it.”
#21 · RESTOCK — Back-in-stock alert
RESTOCK
{Hey|Hi} {{first_name}}, restock alert → [link]. It sold out in a day last time.“Email 👇 and I'll tell you the morning it lands.”
#22 · BOX — PR and gifting box
BOX
{Here it is|Sending now} {{first_name}} — everything in the box, and the two I'd repurchase → [link]. Gifted, not paid.“Want the short version? Reply SHORT.”
#23 · LIVE — Live replay
LIVE
{Just sent|On its way} {{first_name}} — replay and the product list → [link]. Timestamps in the description.“Reply with a question and I'll answer it next time.”
#24 · REVIEW — Review request
REVIEW
{Hi|Hey} {{first_name}}! If you tried it, here's where to leave a review → [link]. Say what you actually thought — good or bad is equally useful.“Reply with a photo and I'll repost it with permission.”
For med spas and esthetician clinics: 3 templates
#25 · MENU — Treatment menu
MENU
{Hi|Hey} {{first_name}}! Full treatment menu, times and pricing → [link]. What each one is for, in plain language. Individual results vary.“Reply with what you'd like to look into and I'll point you at the right consult.”
#26 · VISIT — Consultation booking
VISIT
{Sending it now|Here you go} {{first_name}} — consult availability → [link]. A provider assesses in person; nothing is decided over DM.“Reply with two times and I'll hold one.”
#27 · DOWNTIME — Downtime and aftercare
DOWNTIME
{Got you|Straight over} {{first_name}} — realistic downtime by treatment → [link]. General information, not a treatment plan.“Booked already? Reply and a provider will answer before your date.”
Three habits carry across all three: no before-and-after in an automated DM (send it in a human conversation where you can caption the conditions), no outcome promised in writing at volume, and the consult is the conversion, not the booking.
Three rules specific to beauty flows
- Put the disclosure in the DM template, not in your bio. A bio line doesn’t travel with the DM.
- One keyword per post. Two keywords in one caption splits attention and reduces both. Run two posts instead.
- Always set a catch-all. “SHADE?”, “shadee” and “SHDAE” appear under every shade-match post, and those near-misses are usually the most motivated people in the thread.
The platform-level rules — one reply per comment, the seven-day window, spintax, one link, no shorteners — are in Meta’s three rules on comment replies. For the full setup on a working beauty account see the beauty creator walkthrough, and for when to post the Reel, the posting-time data by day.
What the FTC requires in a DM that promotes a product you were paid or gifted
An automated DM is an endorsement sent at scale, in writing, with a timestamp. The rules that apply to a sponsored caption apply to it.
16 CFR Part 255, the FTC’s Endorsement Guides, requires that where a connection between endorser and seller “might materially affect the weight or credibility of the endorsement, and that connection is not reasonably expected by the audience, such connection must be disclosed clearly and conspicuously.” Material connections include payment, free or discounted product, and early access — so gifted PR counts. The FTC’s Disclosures 101 for Social Media Influencers is specific about placement and wording:
- The disclosure goes with the endorsement message itself. Disclosures are “likely to be missed” if they appear only on a profile page, at the end of a post, or anywhere that requires a click. In a comment-to-DM flow, the DM carries it — not the landing page it links to.
- Don’t bury it in a group of hashtags or links.
- Use plain words. “Thanks to [brand] for the free product” is often enough. Avoid “sp,” “spon,” “collab,” and standalone “thanks” or “ambassador.”
- Don’t claim what you can’t prove — nothing that would require proof the advertiser doesn’t have, such as scientific proof that a product treats a health condition.
Keep separate templates for gifted versus commissioned, because the honest wording differs.
Cosmetic claim or drug claim: the line the FDA draws
The FDA separates cosmetics from drugs by intended use, and intended use can be established by the claims you make in marketing, including online. The FD&C Act definitions treat a cosmetic as something applied to the body “for cleansing, beautifying, promoting attractiveness, or altering the appearance,” and a drug as something “intended for use in the diagnosis, cure, mitigation, treatment, or prevention of disease” or “intended to affect the structure or any function of the body.” FDA’s own examples of claims that move a product into drug territory: “restore hair growth,” “reduce cellulite,” “treat varicose veins.”
- Describe the appearance, not the condition. “Makes my skin look brighter” and “treats melasma” are not the same sentence, and only one is a cosmetic claim.
- Route health questions to a human. “Will this clear my acne?” hits a catch-all that says a person will reply — template 3 is written that way on purpose. There’s no safe automated answer to a medical question, and the automated one is the version that goes out four hundred times.
What the reviews rule means for before-and-afters and testimonials
Beauty runs on before-and-after photos and reposted DMs, which is why the FTC’s rule on consumer reviews and testimonials, 16 CFR Part 465, is worth reading once. It prohibits reviews that misrepresent the reviewer’s existence or experience, paying for a review expressing a particular sentiment, insider testimonials without “a clear and conspicuous disclosure of the testimonialist’s material relationship to the business,” and buying fake followers or engagement. Template 24 asks for an honest review rather than a positive one for that reason.
What this costs
BuzzWire is free forever — unlimited automations, no contact caps, one Instagram account, every commenter answered at the pace Instagram expects. Free DMs carry a “Powered by BuzzWire” badge. Pro at $9.99/mo or $79/yr removes it and adds in-DM lead capture — the capture line in every template above — with CSV export, plus follower gating.
Two honest limitations: it captures and exports email addresses but does not send email and is not a CRM; and it’s Instagram only, so if you need these flows on WhatsApp too, a multi-channel tool is the comparison to read. Safety mechanisms are on the compliance page; the rest is on features.
FAQ
Will comment-to-DM automation get my beauty account banned?
No tool can promise that — Instagram controls enforcement. What you can check is mechanism: the official Graph API rather than your password, one DM per person per 24 hours, varied wording, paced delivery, STOP honoured, one link per DM, no shorteners.
Do I need an affiliate disclosure inside the DM itself?
Treat it as yes. The FTC says the disclosure should sit with the endorsement message and is likely to be missed anywhere that requires a click. The DM is the message; the landing page is the click.
Can I say a product cleared someone’s acne?
Not without turning a cosmetic into a drug claim. Describe appearance rather than treatment, and route skin-condition questions to a person.
How many automated DMs can I send per comment?
One. That’s a rule Meta sets, not a plan limit, which is why every template delivers the thing in message one. Detail in the pillar guide’s constraints section.
Do people have to follow me for the automation to fire?
No. Anyone who comments the keyword can receive the reply. Follower gating is a Pro option if you would rather trade volume for qualification.
Where are the templates for other niches?
The full template library lists every pack, and these scripts port to any tool that supports spintax.
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